Risk-Free 90-Day Trial!
The goal of Aero-Spa™ is to minimize the time, effort and cost associated with hot tub and pool maintenance. We are confident that the Aero-Spa™ equipment combined with best practices will keep your hot tub or pool pure, clear and simple to maintain.
If during the customer satisfaction period, you are not completely satisfied with the improvement in the operation and maintenance of your hot tub or pool, you can return the product to us for a refund. Our technical support team will provide guidance before during and after your purchase.
All orders will be shipped delivery confirmation signature waived. If you prefer to require a delivery confirmation signature please note this in the “Comments/Special Delivery Instructions” section of the shopping cart check-out page.
Terms & Conditions
CUSTOMER SATISFACTION POLICY
We are confident that the Aero-Spa™ process will maintain the desired water quality in your hot tub or pool. If during the first ninety days you are not satisfied with the water quality in your hot tub or pool you can return the Aero-Spa™ ozone generator equipment to us for a refund. All other unused products and accessories (including but not limited to: filters, cleaners, test kits) are subject to a twenty-five percent restocking fee and must be returned within fourteen days of purchase in a new/unused condition in original packaging. Payment Plan fees are not refundable. To be eligible to receive any refund under this Customer Satisfaction Policy you must contact us by telephone, e-mail or, in writing within the time specified above, from the date of your invoice. A Return Material Authorization (RMA) will be issued with instructions. Canceled orders or RMA’s for Aero-Spa™ systems as described above issued or inquired about for any reason within thirty days of invoice date are subject to a fourteen percent restocking fee. Aero-Spa™ systems issued an RMA must thereafter be received at our facility within twenty-one days of the return authorization date. Buyer is responsible for all shipping charges of returned product including insurance. Upon receipt, any evidence of tampering or misuse of the unit will void this Customer Satisfaction Policy. For more information, or to seek a refund under this Customer Satisfaction Policy, please contact Aero-Spa™ at W300 N7706 Christine Lane, Hartland, Wisconsin, 53029, by phone at 877-254-7093 or e-mail us at [email protected]. If Buyer is making a refund claim, please provide the reason for seeking the refund.
MANUFACTURERS LIMITED WARRANTY
DISCLAMIER, DURATION, AND SCOPE OF THE WARRANTY
Aero-Spa™, LLC (“Aero”) warrants its products against defective materials or workmanship at the time of shipment for a specific warranty period. Aero offers the following warranty periods for each of its products: 12 months for “New” products, and 6 months for all refurbished products. To make a valid claim under this warranty, Aero must be notified through writing, e-mail or otherwise of any warranty claim within the applicable warranty period and in the manner described below.
All implied warranties including the IMPLIED WARRANTY OF MERCHANTABILITY and the IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE are also LIMITED IN DURATION to the applicable warranty period. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MIGHT NOT APPLY TO YOU. This warranty only covers the original Buyer of Aero’s product. Aero will not be responsible under this warranty for any defect, failure, or malfunction of this product caused by abuse, misuse, unauthorized adjustments or dissembling of this product during the duration of this warranty. AERO MAKES NO OTHER WARRANTY BEYOND THAT CONTAINED IN THIS WRITING.
EXCLUSIVE REMEDY AVAILABLE UNDER THIS WARRANTY
If after the expiration of the Customer Service Policy, the Aero product fails to operate properly under normal conditions within the remaining warranty period because of a defect in materials or workmanship, Aero will repair or replace this product without cost to you for parts or labor. If repair or replacement of the product is impossible or impracticable, as an alternative, Aero retains the option to reimburse you with the original purchase price of the product within a reasonable amount of time. THE REMEDY DESCRIBED ABOVE SHALL BE YOUR EXCLUSIVE REMEDY FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. NO OTHER REMEDY FOR BREACH OF THIS WARRANTY, EXPRESS OR IMPLIED (INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE), SHALL BE AVAILABLE TO YOU. Under no circumstances will Aero be responsible for INCIDENTAL AND/OR CONSEQUENTIAL DAMAGES, lost profits, lost sales, injury to property, or any other loss. These limitations do not apply, however, to damages related to personal injury. SOME STATES DO NOT ALLOW LIMITATION ON INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITIATIONS MAY NOT APPLY TO YOU. For service, questions or to make a warranty claim, contact Aero at W300 N7706 Christine Lane, Hartland, Wisconsin, 53029, visit our website at www.aero-spa.net or e-mail us at [email protected]. If Buyer is making a warranty claim, please provide a description of the nature of the problem. Alternatively, call the following toll-free number to obtain further warranty instructions: 1-877-226-8111.
STATE LAWS AND THIS WARRANTY
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. To the extent that state law renders any provision in this warranty inoperative, state law shall apply and that clause shall be severed from the warranty; this severance, however, does not render the entire warranty inoperative.